Last 21 September saw the launch of the new Airports Safety Training Plan, an ambitious programme developed by the areas of Training and of Knowledge Management of Iberia’s Human Resources Division, plus the training area of the Airport Services Division and Airports Human Resources.

The presentation of the “Advanced Safety” plan was attended by the operational safety managers of Spain’s nine busiest airports along with 22 members of the nine airport safety teams. This meeting was one of several initiatives for increasing safety on airport ramps.

The meeting was divided into four parts:

  1. A talk by the Innovation Team: “Driving the Culture of Safety”
  2. A talk about “Preventative Workplace Safety”
  3. Presentation of a new on-line training scheme aimed at underlining the most important everyday airport operational safety concerns.
  4. A talk about skills development: “Communicate in order to Achieve”.


Deployment of On-line Training

The previous on-line training scheme has been replaced by a new model that is more digital, visual, intuitive, dynamic, and interactive, using a mix of elements to help consolidate knowledge.

The new digital format is aligned with Iberia’s company-wide digital transformation, in which the Airports Division is taking part via its  Go-up! Project under the directives of the new e-learning training model. Marta García-Miranda, chief of Training and Knowledge Management, comments, “We are opting for a new way of learning in which the employee can experiment and learn from case histories and experiences similar to those that arise routinely,” adding “We are changing the traditional model of e-learning, which was very tedious for the user, for a more interactive and visual one.”

Sonia Alfonso, from the Airports Innovation Team, opened the session with a review of all the steps taken so far this year and all the actions making up the Safety Plan in terms of communications: “The campaigns and messages that made up our ‘safety causes’ each month, our first idea contest, the monthly questionnaire about safety concepts that we call ‘’, the new safety information supports, etc. We launched this plan in December under the theme ‘With your five senses’, and then applied this mantra in concrete messages, focusing on the most critical aspects so that safety can be our way of working, the only way to approach ramp operations”. Sonia said ramp staff are “a key element in the implementation of safety culture, as people who identify 100% with this aim and this philosophy”.

The day also included a talk by the Airport Services Division’s Workplace Safety Risk Prevention Manager, Silvia Santiago, who stressed the importance of using individual protective gear to avoid accidents. She also encouraged all participants to get involved with accident prevention issues.