Madrid-Barajas Airport improves customer care by issuing turn numbers
About a year ago Iberia’s customer care and ticket sales offices at our Madrid-Barajas hub launched a pilot turn number scheme which has now been extended to all the customer care islands in Terminal 4. The new system has brought an improvement to the service given to our customers at the…
Madrid-Barajas Airport improves customer care by issuing turn numbers
About a year ago Iberia’s customer care and ticket sales offices at our Madrid-Barajas hub launched a pilot turn number scheme which has now been extended to all the customer care islands in Terminal 4. The new system has brought an improvement to the service given to our customers at the…
Honored with the renewal of ISAGO certification
We fulfill our motto: “The safe way is de only way” Prove of the professionalism of Iberia Airport Services team and its continuous efforts to maintain and improve safety in all ground operations processes, is the successfully renewed ISAGO (IATA Safety Audit for Ground Operation) certification for Adolfo Suarez Madrid-Barajas airport…
New ISAGO recognition
Iberia Airport Services adds a new IATA recognition to safety excellence in ground handling processes. The new ISAGO certification (IATA Safety Audit for Ground Operations) obtained, recognizes the extraordinary work that Iberia Airport Services develops at Ibiza Airport (IBZ / LEIB). During 2016 Iberia Airport Services handled over 13,000 aircraft from 50…
Iberia Airport Services awarded with a new ISAGO certification
Iberia Airport Services wins a new ISAGO (IATA Safety Audit for Ground Operations) certification for Tenerife South Airport (TFS). This high international recognition is proof the commitment of Iberia Airport Services to safety on ground operations disciplines such as organization and management, load control, passenger and baggage handling, aircraft handling and…
A perfect work for the biggest passenger aircraft
Last weekend Iberia Airport Services had the opportunity to handle a special flight, the biggest passenger aircraft Airbus A380 of Malaysia Airlines that arrived at Adolfo Suárez Madrid-Barajas airport, from Kuala Lumpur. The aircraft was chartered by the Real Madrid to move its football team to Australia to start their pre-season…
Iberia Airport Services awarded with ISAGO certification
Iberia Airport Services, the first Ground Handler in Spain in terms of network and airlines served, has recently awarded the IATA Safety Audit for Ground Operations (ISAGO) certification for its Headquarters and Madrid Station. Being an ISAGO registered provider guarantees our customers that our services comply with the high quality standards…
Iberia wins the ramp handling tender at Spanish Airports
Spanish Airports Authority (AENA) has announced the results of the ramp services tender. The granted licenses have a validity of 7 years and regulate exclusively the ramp services. In this new period Iberia Airport Services maintains the leading position in the Spanish handling market. Iberia Airport Services has awarded ramp licenses…
Iberia and Egyptair renew their handling contract
Iberia Airport Services, división de aeropuertos de Iberia, ha renovado su contrato con Egyptair, por lo que continuará prestando sus servicios de asistencia a los pasajeros y aviones de la compañía egipcia en todos los aeropuertos españoles donde opera. Este acuerdo supone para Iberia un volumen de más de 600 vuelos al…
Pullmantur Air
Iberia Airport Services has signed a new Handling contract with Pullmantur Air. From May 27, Iberia will assist at Adolfo Suárez Airport (Madrid-Barajas) Pullmantur Air Boeing B747/400 fleet to destinations in America/Caribbean and Europe. This contract would mean approximately 300 flights per year. …