Our more than 70 years of experience let us offer with full efficiency the following services to passengers:
CHECK-IN AND BOARDING
The widest net of counters in Spain. Allocated at the departure, transit and arrival areas.
Possibility of check-in in your own system through the tool CLF(Common Language Facility).
Auto-Check-in machines at main airports.
CHECK-IN OUT OF THE AIRPORT
This service provides a higher comfort to passengers letting them arrive to the airport with all done from their hotel, port, railway station..., going directly to the boarding gate.
TICKET ISSUING AND EXCESS BAGGAGE COLLECTION
Ticket sale offices at all Spanish airports.
SEAT ALLOCATION
Through Check-In to connection flights with more than 40 companies
SPECIAL ASSISTANCE FOR UNACCOMPANIED MINORS AND DISABLED PASSENGERS
Adapted equipment and specific attention provided by our specialised staff.
TRACING OF LOST BAGGAGE
Through World Tracer Management.
SECURITY SERVICES
We coordinate the assistance of security agents at any airport area (passengers terminal, control of access to the aircraft, additional guarding of declared value goods, etc).
PROTOCOL
Special assistance service for authorities, government members,VIP passengers, etc.
PASSENGERS REJECTED AT THE IMMIGRATION CONTROL
Assistance to no admitted passengers by Immigration until their repatriation. Coordination with the Police in the assistance to deported passengers.