All posts by Clara de la Torre

  • The company has just reached an agreement with the Employment Monitoring Committee after three months of intense negotiations.
  • In addition to these, 1,000 more cabin crew contract transformations, a total of 3,500 Iberia workers will see their conditions improved this year.

After more than three months of negotiations, Iberia and the trade union organisations represented on the Employment Monitoring Committee have reached an agreement to transform the contracts of 2,500 workers at the 29 airports where Iberia Airport Services provides handling services.

In Iberia’s entire history, this is the largest number of people to benefit from contract upgrades in a single wave. In 2022, Iberia already converted a further 2,492 contracts, demonstrating Iberia’s commitment to employment stability, the safety of its operations and the quality of service it provides to more than 150 airline customers at Spanish airports.

These 2,500 contract transformations include different situations (from temporary to permanent discontinuous, from permanent discontinuous to permanent part-time, and permanent part-time to permanent full-time), depending on the situation of each airport and the current and future needs. Likewise, all these contract transformations will be carried out over the coming months according to the needs of each employment group in the different work centres.

In addition to these 2,500 transformations in the airport workforce, there are nearly 1,000 contract improvements in the cabin crew collective, which will also be completed in November of this year.

450 transformations were agreed with the signing of the last agreement and were carried out between March and May, and nearly 550 others are being implemented as of this September.

In total, 3,500 Iberia workers will see their conditions improved this year, with the company giving yet another demonstration of its commitment to quality and stability in employment.

According to a report prepared by PwC in 2022, 0.9% of employment in our country is directly or indirectly related to Iberia’s activity:



June, July and August are the busiest months of the year for the tourism sector. Now that we have entered September, Iberia Airport Services takes stock of its activity during the summer season.

José Luis de Luna, Iberia’s Director of Airports, pointed out that “it has been a very good summer, in which we have surpassed last year’s excellent figures. We are also very proud to have contributed once again to the fact that three of the airlines we serve at Spanish airports – Iberia, Iberia Express and Vueling – were among the 10 most punctual in Europe this summer, and that Iberia was the third most punctual airline in the world – as indicated by the international consultancy Cirium”.

From 15 June to 31 August, Iberia Airport Services handled 26 million passengers, 9 per cent more than in 2022; 85,000 flights, representing 6 per cent more activity than in 2022; and handled 15 million pieces of baggage – also 6 per cent more than in 2022.

Children were once again the stars of the holidays, also at Spanish airports. Iberia’s airport division has attended to more than 23,000 unaccompanied minors.

Practically all Spanish airports have increased their activity compared to last year, and some such as Palma de Mallorca, Ibiza, Malaga and Bilbao have exceeded the activity carried out in 2022.

Final stretch for the resolution of handling licences 

AENA will soon announce its decision regarding the award of handling licences to third parties at Spanish airports for the next 7 years.

Iberia Airport Services has bid for the new licences at 41 Spanish airports. To do so, it has submitted a customised proposal for each of the airports, which is based on three basic pillars: innovation, sustainability and people.

Iberia Airport Services has submitted a very competitive technical and economic offer and has committed to achieving net zero emissions by 2025, for which it plans to invest 100 million euros in renewing its 7,000 pieces of equipment and electrifying 80% of its fleet in the coming years.




Beijing Capital Airlines

Company that stopped operating during the pandemic and, with the return of airspace, resumes operation linking the city of Madrid with Hangzhou-Xiasoshan with three weekly flights. The route began on 28 August and is confirmed to last until 28 October.



Shenzhen Airlines

Air China Group company, which operates for the first time between Barcelona and Shenzhen, also with three weekly flights until October.


Last Friday 23rd June, the Airports Management, headed by our director José Luis de Luna, visited ENVERA in its Integral Disability Centre in Colmenar Viejo.

We were able to see first-hand the social work they have been carrying out for more than 45 years, accompanying many people with disabilities on their journey through life, committed to functional diversity, and with the firm belief that “we can all be the best at something”.

During our visit to the Envera Integral Disability Centre last Friday, we toured the Special Employment Centre, where, among other jobs, the preparation of the toiletry bags that are delivered on planes or the annual rectification of 2.5 million tickets incorrectly processed at source through the Ibterm and Amadeus system are carried out. We also visited different assistance services such as the Occupational Centre and the Day Centre.

Afterwards, we were invited to participate in a zumba class in the Sports Pavilion. We were able to see that they are really good at dancing and we finished with a special Radio Terrícola programme.

We submitted to the questions of their reporters, ending with the invitation of José Luis de Luna, to visit us at Madrid Barajas airport.

“We are waiting for you”.



  • It is the first time that this type of sustainable fuel is used in a Spanish airport for handling activities
  • Over the next month, both companies will use this net zero emissions fuel, produced from Petronor waste, for all aircraft and customer service operations at Loiu airport
  • This milestone marks another step towards the decarbonisation of the aviation sector and the airport environment
  • Aena supports this initiative in line with its role as promoter and facilitator of the sector in terms of decarbonisation of air transport
  • Iberia and Repsol thus continue advancing in their collaboration agreement towards more sustainable travel.

For the first time in Spain, Iberia Airport Services and Repsol carry out handling activities at Bilbao airport with 100% renewable fuel. Over the next month, both companies will use a sustainable fuel, treated at the Petronor plant, for all aircraft and customer service operations at Loiu airport.

Renewable fuels are those that are produced from renewable raw materials. They produce net zero emissions and make an effective contribution to the green transition of the airline industry. Advanced biofuels are made from organic waste such as used vegetable oils, animal fats, and agricultural and forestry residues that are not intended for food.

Repsol has manufactured and marketed biofuels for more than two decades, and since 2019, it has incorporated organic waste in its manufacture. In 2025, Repsol will have a production capacity of 1.3 million tonnes of renewable fuels and will reach more than two million tonnes in 2030, which will position it as a leading company in the production of these fuels in Spain and Europe.

The Operation with HVO in Bilbao in Figures

For one month, Iberia Airport Services will supply almost all of its handling teams with 5,000 litres of 100% renewable Repsol fuel, treated at the Petronor refinery in Muskiz, just 30 kilometres from Loiu airport. They will refuel their conveyor belts, ladders, electrical and pneumatic equipment, planters, tractors, platforms, and pushback trailers, leading to a reduction of some 12.5 tonnes of COover the next month.

Iberia Airport Services serves nine companies in Loiu, including Vueling and Iberia, and all of them will benefit from this pioneering initiative.


Carlos Suarez, Director of Mobility at Repsol, said, “This pioneering initiative, carried out along with Iberia and Petronor at Bilbao airport, reinforces Repsol’s commitment to renewable fuels, one of the main levers for becoming a net zero emissions company by 2050. Renewable fuels already reduce COemissions from transport and are compatible with the current vehicle fleet and existing distribution and refuelling infrastructures, without the need to make any modifications. These fuels broaden the range of technologies to decarbonise the hugely important airport services sector.

               From left to right: Francisco López Noguera, Iberia Airport Operations Director; José Luis de Luna, Iberia Airport Director; Iván Grande, Bilbao Airport Director; Carlos Suárez, Repsol Mobility Director and José Ignacio Zudaire, Assistant to the CEO of Petronor

For his part, José Luis de Luna, director of Iberia Airports, said, “At Iberia Airport Services we are committed to achieving the goal of net zero emissions in our airport services throughout the network by 2025. To do this, we are going to invest more than €100 million in some thirty initiatives, including the electrification of more than 80% of our equipment, and the use of alternative energies, such as HVO, a fuel that allows us to reduce equipment emissions by 100%.”

For José Ignacio Zudaire, deputy to the CEO of Petronor, “It is meaningful that the first time that renewable fuel is used in Spain in airport handling activities is in Bilbao. It is a wonderful opportunity to highlight our commitment and industrial capacity for the production of sustainable fuel from waste at our Muskiz refinery. There is no doubt that we are advancing, on the basis of solid industrial and technological foundations, towards the decarbonisation of transport with our net zero emissions fuel.”

Iván Grande, director of the Bilbao Airport, pointed out that “Aena supports this initiative in line with its role as promoter and facilitator of the sector in terms of decarbonisation of air transport. At Aena we are working on multiple projects that completely revolutionise our energy consumption model. We believe in new fuels as the best tool to fight climate change. The development of new clean energy sources will be crucial for the sustainability of the aviation sector and transport in general.”

This initiative is part of the collaboration agreement towards more sustainable mobility between Iberia and Repsol in 2021. Since then, both companies have collaborated on the AVIATOR project, to analyse the impact of aviation emissions on the air quality at airports. On the other hand, they also made the first Madrid-Bilbao flight and the first long-haul flights to Washington DC, Dallas Fort Worth and San Francisco using sustainable fuel produced from waste. In addition, in January 2022 Iberia joined the SHYNE (Spanish Hydrogen Network) consortium, led by Repsol to accelerate the development of green hydrogen in Spain. Likewise, this year both companies began to offer the airline’s corporate clients the purchase of sustainably sourced fuel, which allows them to reduce emissions and decarbonise their business trips.

The strategic agreement between Repsol and Iberia lays out a roadmap for the promotion of sustainable aviation fuels (SAF) for the coming years. These products will be processed in the first advanced biofuels plant in Spain, in Cartagena, Murcia, which is scheduled to come into operation in 2023. Also in 2025, Repsol and Iberia plan to operate with synthetic SAF (e-fuel). produced at the Petronor plant (Bilbao).


  • As part of the Instituto para la Diversificación y Ahorro de la Energía (IDAE) programme for efficient and sustainable mobility.
  • This concession supports Iberia’s project for the decarbonisation of airport services through the electrification of ground equipment.
  • Iberia Airport Services has committed to invest more than 100 million euros in equipment renewal and to achieve zero net emissions by 2025.
  • Iberia provides handling services at 29 Spanish airports, and has bid in Aena’s public tender for a licence at 41 airports.

Iberia Airport Services (IBAS) has received 14.2 million euros from the Instituto para la Diversificación y Ahorro de la Energía (IDAE) to renew the ground equipment it uses to provide aircraft handling services at 29 Spanish airports.

This concession is part of the aid programme for efficient and sustainable mobility, and endorses the solvency of Iberia Airport Services’ project to advance in the decarbonisation of airport services through the electrification of ground equipment.

More than 100 million euros to achieve net zero emissions by 2025

Specifically, in the bid submitted to AENA to obtain third-party handling licences, Iberia Airport Services has committed to achieving net zero emissions by 2025 and, to this end, plans to invest more than 100 million euros to renew its 7,000 pieces of equipment and electrify 80% of its fleet in the coming years.

Over the last year, in order to meet the requirements of the new handling licences, IBAS has strengthened its collaboration with the main manufacturers of ground equipment in the sector to lead tests with electric equipment at airports such as Mallorca, Malaga, Barcelona and Madrid.

The incorporation of this equipment means qualitative and quantitative improvements, both for its lower impact on the environment, as emissions, noise and vibrations are reduced; and for Iberia Airport Services workers, as its handling is easier and its technology provides greater safety.

IBAS was the first handling operator in the world to use the remote-controlled push back Mototok tractors on regional aircraft with up to 100 seats.

Going all out in upcoming handling tenders

Iberia Airport Services has submitted its best bids to Aena for the new handling licences at 41 Spanish airports. To this end, it has submitted a customised proposal for each airport, which brings together the best possible technical and economic offer, and has been built with a focus, above all, on sustainability, innovation, people and costs.


The summer season is starting, which this year coincides with the beginning of Easter and the longest days of the year.

And this is already noticeable at our airports, where new planes, new customers and new routes are landing. Good news for a season that promises high occupancy, even more than in 2019, according to the airports.


Reus is warming up its engines after a winter without commercial operations and is launching a new season, a new international route and a new company. Vueling will make two weekly flights to ORY

La Coruña

Easy Jet lands for the first time in La Coruña to fly to GVA and MXP, twice a week to each destination.


Binter, from last weekend, will link GRX with Gran Canaria, also twice a week.


Wizz Air launches new destinations and regular operation (from two flights a week to four depending on the month). WAW and VIE are the chosen cities.

The Sunday supplement of ABC – MUJER HOY – interviews Nuria Escorihuela, Commercial and Transformation Manager of Iberia Airport Services.

“At 33 years of age, she is responsible for providing services to nearly 200 airlines at Spanish airports.

In 10 years, we have to make the passenger experience at the airport like a walk”.

Meet Nuria, through this interview.  25-03 Mujer Hoy 

José Luis de Luna, Director of Airport Services has shared the publication: