This year, Iberia Airport Services commercial team has attended the 23rd GHI – Ground Handling International – Annual Conference, which took place in Amsterdam from November 29 to December 1. During three days, more than 50 airlines customers have visited IBAS stand, a unique opportunity to present the value of our proposal in the AENA tender that we submitted last week for 41 Spanish airports.
Carmen Martínez, Key Account Manager of airlines such as Etihad, TUI or KLM highlights: “We are delighted to have welcomed 53 clients (more than a third of our portfolio) this year at the IBAS stand. Despite having daily contact with them by email, telephone and video calls, it is very enriching for client-supplier relationship to enjoy face-to-face meetings and combine formal forums with more relaxed moments. The organization of the GHI team has been perfect and our “red” stand an emblem of Iberia Airport Services brand and quality.”
As hosts of the “Meet the ground handler” event, we have received more than 15 interesting proposals from different ground equipment providers and other technology companies. “The number of airlines, handling agents and suppliers attending has reached a new record this year. Having presence at this type of conference allows me to discuss the most relevant aspects of contracts and operations with my clients. It has been a great opportunity to share our plans and projects for 2023, as well as identifying synergies and future collaborations with many airlines and suppliers in the sector with innovative solutions for handling agents.” comments Ana del Cura, Key Account Manager of companies as United, Qatar, Emirates or Wizz.
In addition, during the course of the conference, we have participated in two of the most relevant conferences of the organization. With the intervention of Nuria Escorihuela, Head of Commercial and Business Transformation, in the panel “Digitalization: digital aid to alleviate the shortage of skills and promote punctuality”, we have presented the technologies and projects that are in the IBAS portfolio to improve performance, control costs and increase employee satisfaction. Francisco López, Operations Director, presented “Strategy: return to the front line – What has senior management learned?” describing the importance of feeling front-line challenges for business strategy and the decision-making process in senior management positions.
We would like to thank the excellent reception in the venue, all the visits to IBAS stand and the meetings participation during these days. One of the best networking moments within ground handling industry to share with the best professionals and suppliers in the field.