Santiago de Compostela airport opened in 1932 and a new terminal was built in 2011. According to a recent article in El Correo Gallego, SCQ Rosalía de Castro airport, more popularly known as Lavacolla airport, is Galicia’s most important airport in terms of number of connections and passengers and occupies slot 16 in the ranking of Spanish airports. Last August
Iberia Airport Services (IBAS) currently provides handling services for five airlines (Vueling, Iberia Express, Air Nostrum, Privilege Style and Aer Lingus) with international destinations like London Gatwick, Paris Orly, Amsterdam, Brussels and Zurich.
In the 1980/90s Iberia operated summer flights to MEX and even JFK with a B-747 aircraft, offering connections to the Galician emigrants resident in those two cities. Pope John Paul II and Prince Naruhito are just two of the celebrities who have visited this city that has always been serviced by IBAS.
At this airport we have a versatile workforce (between 56 and 76 employees, depending on the season) able to meet any requirement the airlines call on us to handle. Santiago airport is open 24/7 and although usually there are no night flights, an Iberia Airport Services team is there making preparations for the following day’s flights as well as being on hand in case any flights are diverted from other airports.
Antonio Ruiz Lorenzo is the manager of Santiago de Compostela and Vigo airports. In his 37 years at Iberia, his knowledge and experience of passengers, ticket sales and technical operations have taken him all over Spain, from Málaga where he started out, to station manager in Melilla and Menorca, then on to Seville and finally to Santiago, where he has been in post since 2015. Antonio tells us that “Galicia’s climate has made us “experts” in managing diversionsof flights with speed and efficiency. Santiago is the alternative airport to A Coruña and Vigo, and thanks to the communication between the Iberia Airport Services teams at all three stations we try to anticipate incidents and offer solutions to passengers in the shortest possible time.”
María Teresa Méndez Paz, who works at Santiago de Compostela airport, says she does a bit of everything: “One day I’m coordinating, the next drawing up a flight’s load sheet, another day I’m doing check-in and boarding… at small airports we have to be versatile. This is an airport that receives a lot of pilgrims because of the Way of Saint James, so you often find passengers travelling back to their places of origin with their “pilgrim’s staff” or bike, which are very common items of luggage for us.”
Juan Miguel Ferreira, head of airports at Iberia Express, tells us in this video about the operational excellence of the IBAS team at SCQ and its empathy when it comes to minimising the impact of incidents for their customers, who after all are our customers as well. Meanwhile, Antonio points out the advantages of working with a team like the one at Iberia Express.
On this website we use necessary, analytical and advertising cookies (first party and third party cookies) to make profiles based on browsing habits and show you useful and personalized content. You can accept this type of cookie by clicking on the "Accept" button, or configure or reject its use in "Configure". For more information, please read the Cookie PolicyAcceptConfigure
Politica y Privacidad
Your Privacy
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information
Technical or necessary cookies: These ensure that the website runs smoothly and cannot be disabled in our systems. They allow you to request services, establish your privacy preferences, log in or fill in forms. You can change your browser settings to block or notify you about these cookies, but if you do, you may not be able to access certain parts of the site. These cookies do not store any personal information about you.
Performance Cookies: These allow us to count the number of visits and control the sources of traffic so that we can assess and improve the performance of our site. They tell us which pages receive the most visits and which receive the fewest, and also how visitors browse the site. All the information collected by these cookies is aggregated and therefore anonymous. If you don't agree to the use of these cookies, we won't know when you visited our site and we won't be able to assess whether it worked correctly.
Target Cookies: These may be placed on the site by our advertising partners and used by them to create a profile of your interests and show you relevant adverts on other sites. They don't store personal information directly but use the unique identifier of your browser and internet device. If you don't agree to the use of these cookies, you will see fewer targeted adverts.
Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
Discover Our Airports: Santiago de Compostela
Santiago de Compostela airport opened in 1932 and a new terminal was built in 2011. According to a recent article in El Correo Gallego, SCQ Rosalía de Castro airport, more popularly known as Lavacolla airport, is Galicia’s most important airport in terms of number of connections and passengers and occupies slot 16 in the ranking of Spanish airports. Last August
Iberia Airport Services (IBAS) currently provides handling services for five airlines (Vueling, Iberia Express, Air Nostrum, Privilege Style and Aer Lingus) with international destinations like London Gatwick, Paris Orly, Amsterdam, Brussels and Zurich.
In the 1980/90s Iberia operated summer flights to MEX and even JFK with a B-747 aircraft, offering connections to the Galician emigrants resident in those two cities. Pope John Paul II and Prince Naruhito are just two of the celebrities who have visited this city that has always been serviced by IBAS.
At this airport we have a versatile workforce (between 56 and 76 employees, depending on the season) able to meet any requirement the airlines call on us to handle. Santiago airport is open 24/7 and although usually there are no night flights, an Iberia Airport Services team is there making preparations for the following day’s flights as well as being on hand in case any flights are diverted from other airports.
Antonio Ruiz Lorenzo is the manager of Santiago de Compostela and Vigo airports. In his 37 years at Iberia, his knowledge and experience of passengers, ticket sales and technical operations have taken him all over Spain, from Málaga where he started out, to station manager in Melilla and Menorca, then on to Seville and finally to Santiago, where he has been in post since 2015. Antonio tells us that “Galicia’s climate has made us “experts” in managing diversions of flights with speed and efficiency. Santiago is the alternative airport to A Coruña and Vigo, and thanks to the communication between the Iberia Airport Services teams at all three stations we try to anticipate incidents and offer solutions to passengers in the shortest possible time.”
María Teresa Méndez Paz, who works at Santiago de Compostela airport, says she does a bit of everything: “One day I’m coordinating, the next drawing up a flight’s load sheet, another day I’m doing check-in and boarding… at small airports we have to be versatile. This is an airport that receives a lot of pilgrims because of the Way of Saint James, so you often find passengers travelling back to their places of origin with their “pilgrim’s staff” or bike, which are very common items of luggage for us.”
Juan Miguel Ferreira, head of airports at Iberia Express, tells us in this video about the operational excellence of the IBAS team at SCQ and its empathy when it comes to minimising the impact of incidents for their customers, who after all are our customers as well. Meanwhile, Antonio points out the advantages of working with a team like the one at Iberia Express.
Author
Clara de la Torre :
Highlighted