At IBAS we have qualified personnel, with immediate implementation, for your local management.
We offer our clients the possibility of having staff prepared and committed to their needs 24 hours a day, 7 days a week, providing solutions based on our extensive experience, with an agile execution according to the needs of their activity.
How do we do it?
– We maintain direct contact with local authorities (AENA, Security).
– We have direct contact with suppliers (maintenance, cleaning, catering).
– Direct supervision of new procedures, reports, incidents.
– Operational reports (We have online tools for basic activity data, OTP and Quality (miss handling, security, complaints).
– Personalised attention with regular meetings with the Client Company/Handling Agent.
– We supervise the check-in process at the Terminal counters.
– Adaptation of airport management software DIGITAL TRANSFORMATION
– OTP analysis
– Load sheet management
– Personalised attention to flight attendants in the airport area (Facilitating transport to/from the aircraft to the terminal. Guidance of crews to the baggage reclaim area on flight arrival)
– Reception, storage and delivery of aircraft manuals.
– Support to 753 compliance
– Establishment and monitoring of security KPIs.